BOOKING INFORMATION

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Getting to us

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Isedas Studio is at 53 Hemstal Road NW6 2AD.  We are well connected, being only 8 minutes away from West Hampstead station (Jubilee line, Overground and Thameslink)

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Parking is available on Hemstal Road and the many side roads in the area, parking is pay and display Monday-Friday between 8.30am and 6.30pm, it is free outside of these times. 

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The nearest bus stop is called Woodchurch Road (buses 139 and 328)

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Cancellations and Lateness  

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You can cancel or reschedule your appointment up to 24 hours before its start time, deposits are non-refundable but will go towards another booking.  If you are more than 15 minutes late, a £15 late fee will be added, or your appointment will be cancelled if we are unable to accommodate you due to other bookings.  

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Please call us on 07498220424 if you will be more than 15 minutes late and we will tell you if we can still proceed with the appointment.  Late cancellations and latecomers past 30 minutes will lose their deposit and will be required to pay for their treatment in full before rebooking.  Late cancellation or no show means someone else will miss out & has a big impact on our small business.

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Earliness 

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We no longer have a waiting area, please arrive for your appointment on time and not excessively early. 

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Treatment Preparation

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Consultation forms are sent out before the treatment, please check your emails/text messages and fill it out before your appointment.

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If you are getting any treatments that involve your face (facial, eyebrows, waxing, tanning), please arrive with a makeup free face.  If you come to the treatment with makeup on, this will take time to remove and will be deducted from your treatment time.

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If you are getting a spray tan, please read the information in this folder that outlines the preparation for this treatment.